Privacy Policy

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and project requirements
• Photos of your property that you choose to share with us
• Payment information when you hire us for services
• Communications between you and our team

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you view. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and respond to your inquiries
• Schedule and complete your artificial grass installation project
• Process payments and maintain service records
• Communicate with you about your project and answer questions
• Send you updates about our services (only if you opt in)
• Improve our website and services
• Comply with legal obligations

We will never sell your personal information to third parties. We only share your data with service providers who help us operate our business, such as payment processors, and they are required to keep your information confidential.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. This includes using secure servers, encryption for sensitive data, and limiting access to your information to only those employees who need it to serve you.

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided below.

Retention of Information

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years for warranty purposes and business operations. Once information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: